Make contact with the responsible person
- Describe the problem.
- Discuss how it affects you and possible solutions.
Issues are often resolved without City action when neighbors discuss their concerns directly with one another.
Contact East County Resolutions
If making contact with the responsible person is not successful, contact East County Resolutions at 503-618-3247 or Mediation@GreshamOregon.gov.
A skilled mediator can help clarify issues so the people involved can move forward. This free service has helped many difficult cases find mutual cooperation.
East County Resolutions
Submit a complaint
If you believe there is a violation in your neighborhood or near your business:
- Report it online through My Gresham.
- Call 503-618-2248.
- Please speak clearly, as our voice message system is transcribed by a machine.
- Requests are reviewed within two business days, depending on volume.
Required information
- The specific location, including address or nearest address.
- A description of complaint and violation.
- A contact name, phone number and email (if applicable).
The City will not accept a complaint if any of the above information is missing.
- Complaints are addressed as staff time allows, typically within five business days.
- Let us know if you would like a response.